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Epic hyperspace epic charting cheat sheet11/29/2022
#Epic hyperspace epic charting cheat sheet softwareTaking the time to ensure that you have each piece of your workflow (scheduling, registration, insurance verification, charging, claims, etc.) accounted for will ensure that you have a streamlined process for your end users to follow.Ĭlick here for more information on Impact Advisors’ revenue cycle optimization services including additional downloadable thought leadership.Exclusive analysis of biotech, pharma, and the life sciences Learn MoreĮpic, the nation’s largest electronic health record (EHR) company and a major beneficiary of a $48 billion Obama-era federal program to promote the adoption of EHRs, has launched a full-scale effort to block the flow of data out of its software and into apps that benefit doctors and patients. When built well, Epic Workqueues can be powerful. #Epic hyperspace epic charting cheat sheet how toCreate a plan for end users outlining the different types of workqueues and how to work the errors. Workqueues are the way you support and run Revenue Cycle in Epic and it is critical that the users understand the expectations of what is hitting a workqueue, why and how they correct the issues. IT will own system issues and Operations will own workflow issues.Įmphasize Workqueue training – Workqueue training is often offered at a very high level during an organization’s initial training, but is always revisited at Go-Live. For example, if a claim requires a referring provider, and that piece of information is captured at registration, it should be reflected in both your patient workqueues as well as your claim edit workqueues.Īssign an owner to every workqueue – Accountability is key. #Epic hyperspace epic charting cheat sheet registrationAny revisions you have on claim edit or account workqueues should also be captured on pre-registration and registration workqueues since they are worked and owned by different sets of users. Make sure that you include negative results testing as well as positive results testing and ensure that your back-end and front-end edits are in-sync. Test your build– A reminder to test might sound unnecessary, but when rolling out a new build, testing is crucial. Trainers can use this information as they develop training criteria. Credit, Adjustment Review and Follow-up WQ – Once the claim is processed, billing may need to follow-up on credits, adjustments, or denialsĮnsure that the criteria for why accounts hit a workqueue and why they fall off is clear and well understood – This must be well-defined for testing and support.Account, Claim Edits WQ – Coding and Billing would need to review any coding edits or claim edits that were triggered prior to the claim dropping.Patient and Account WQ – After pre-registration you might have someone review the patient’s benefit information, create an estimate for a patient and determine a pre-payment.Patient WQ – Drive the future encounter to a pre-registration workqueue or capture any missed information for a current encounter.
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